Pricing guide
AI Answering Service for HVAC, Plumbing and Roofing: What It Costs and What It Does
Prices last checked on vendor sites: October 14, 2026
Emergency trades have a phone problem that most businesses don't. The call that matters most, like a burst pipe, no heat, or a storm-damaged roof, often comes at night or when every tech is already on a job. Here's what an AI answering service actually does for these trades, and what it costs. Prices were checked on vendor pricing pages on October 14, 2026.
What it does on a call
The services below can do all of the following, though some only on higher tiers:
- Answer 24/7 in your business name, including when several calls come in at once.
- Take the details: name, number, address, and what's wrong.
- Flag emergencies. OnCrew includes emergency triage and alerts on every plan. Jobber Receptionist lets you choose keywords like "burst pipe" or "no heat" that trigger a transfer or a text to you.
- Transfer to a person. Rosie offers live and warm transfers on its Scale plan, plus "waterfall" transfers that try several numbers on Growth.
- Book the visit on your calendar (Rosie Scale and up, Jobber Receptionist, Housecall Pro CSR AI).
- Leave a record: transcripts, recordings, or summaries.
What it costs
| Service | Plan | Price | Included |
|---|---|---|---|
| OnCrew | Starter / Pro / Multi-Truck | $49 / $149 / $349 per month | 100 / 400 / 1,000 calls, then $0.99 per call |
| Rosie | Professional / Scale / Growth | $49 / $149 / $299 per month | 250 / 1,000 / 2,000 minutes |
| Jobber Receptionist | Add-on | $29/mo | Requires a Jobber plan |
Plan for storm and freeze weeks
Your call volume isn't steady, and the bill shouldn't surprise you the week it spikes. OnCrew uses its own pricing to show the math: a 1,000-call month costs $349 on Multi-Truck, but $743 if you stay on Pro and pay overage. OnCrew lets you change plans from the billing page, and the change takes effect right away. Whatever service you choose, check how overage works before your busy season.
Setup basics
You don't need a new phone number. Each of these services works by forwarding the calls you don't answer, usually after a few rings or after hours. OnCrew lists support for forwarding from the major cell carriers, landlines, and common VoIP systems. Jobber says you can forward after hours or after a set number of rings.
Questions to ask before you sign up
- Does a hang-up or a spam call count against my plan?
- How does an emergency reach my cell at 2 a.m.?
- Can it answer in Spanish? (OnCrew and Rosie both list Spanish at no extra charge.)
- What happens to my bill in a 3x call week?
More: Best AI receptionist for contractors · Jobber vs Housecall Pro